Etiquette Classes that
Build Confidence 

Looking to help other people professionalize?

Want to Add Acumen to Your Business Culture?

Candace Smith

If you are charged with helping others prepare for entry into their next phases of productive life, or helping your company meet and maintain its image of excellence, I would love to help you accomplish your goals.

I bring my experience as a seasoned educator to the task of tailoring etiquette and practical life skills classes to the circumstances of your business, group, program, school, or office.

Seminars and trainings are conducted on-site and are interactive and content-customized to meet your organization’s needs.

Learning Sessions May Include These Etiquette and Communication Basics

  • The first 7 seconds and making a good first impression — what are you communicating?
  • Being prepared is just as important as punctuality
  • Introducing yourself and others
  • Greeting others and the perfect handshake
  • Communication know-how for any situation
  • Starting and ending a conversation, and socializing in between
  • Dressing wisely for your work environment
  • Interviewing and socializing when food is involved
  • Extending and responding to an invitation
  • Writing thank-you notes
  • Courteously using electronic communications and social media
  • How to be “etiquette-ful” and mindful
  • Are you building trust and trustworthiness?

Why Are “Soft" Social Skills Important?

  • People do business and interact with those they know, like, and trust. 
  • Employers are looking for employees who demonstrate not just technical skills and know-how, but people skills and practiced professional etiquette skills.
  • Adeptly interfacing with associates, clients, customers, instructors, and fellow learners in a polite, authentic manner helps you conduct business more effectively, and also can benefit your personal life.
  • In a world in which “private” so quickly turns “public,” etiquette skills add great value to anyone’s social and business skills toolbox.

Customize a Class for your business, career center, university, or group:

Networking Skills at Professional and Social Stand-up Events

Handshake Tutorial
  • The proper handshake and greeting others professionally
  • Preparation before an event
  • Body language - what do you want to communicate?
  • Introducing yourself and others
  • Remembering names
  • Conversations and socializing
  • What to do with your hands at a reception — holding the plate, glass, napkin and shaking hands at the same time
  • The food table and appetizers
  • Giving and receiving business cards, following up
  • Written thank-you notes

Etiquette Basics with Emphasis on Non-verbal Communication

  • Carrying yourself well: Posture and body language
  • Smile, eye contact and the handshake
  • Sitting and standing
  • Gestures and distractions
  • Personal space awareness and sensitivity of others’ space
  • Speaking and listening
  • Deconstructing the perfect handshake
  • Good grooming
  • Professional attire and how to know you look great
  • Mobile devices: a whole new era

Professional Dining Etiquette During a Four-course Meal

  • Reading your place setting as a map
  • Table setting logic
  • Approaching the table
  • When and where to sit
  • The roles of the host and the guest
  • Table etiquette
  • American and Continental dining styles
  • Proper use of the napkin
  • Passing food
  • Holding your dining tools correctly
  • Conversation at the table
  • Managing your personal space at the table
  • When you have to be excused
  • When to send a thank-you note
  • Hosting or attending a business lunch at a restaurant
  • Avoiding dreaded faux pas

Short sessions, half-day, or full-day sessions can be customized to meet your organizational goals.

Do you require new content for your leadership trainings or education program?

Looking for a guest speaker or presenter?

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