Tactful communication is necessary when interfacing with other people, which we all do on a daily basis. You can deliver a direct message without evoking an unpleasant emotional response.
It can also be as simple as just saying the right thing.
Whatever label you choose to give it, it is an absolute necessity when delivering difficult news, asking for an over-the-top favor, or giving a critique of some kind.
It is also helpful when your child brings home a failing grade from school, when your spouse has been laid off from work, or when your parent receives a troublesome medical report.
When you communicate directly, but with the intention of preserving good will, you present yourself as a credible, empathetic person. The kind of person others can easily like and trust. This is a very important quality to possess in business situations and in social interactions as well.
Tactful communication is also a display of proper etiquette. As an etiquette educator, my primary message is that you need to know how to manage your personal space while showing courtesy to other people.
What better way to accomplish this than communicating in a win-win style?
Like any personal quality, effective communication may come naturally for you. Or it may not be your strong suit at all.
Here are five areas of practice you might incorporate into your daily interactions.
The ability to communicate in a diplomatic style is a quality we rarely think to improve upon. Until we need it.
I encourage you to be mindful of the five practices listed above and put them to use in your daily interactions. You will find that others react positively to you and your conversations are more enjoyable.
Mind Tools "How to be Tactful." Accessed November 18, 2015.